CRM System Development for Your Business with EGO CRM

We occasionally receive requests to develop a CRM from scratch. We have been creating CRM systems and automating business processes for 18 years, and during this time we have implemented several custom solutions for large corporate clients — from retail chains to industrial holdings. Each project was unique: we tailored the logic, interfaces, and integrations to the client’s specific processes.

It is important to understand that at the core of any custom CRM lie fundamental principles — data structuring, unified workflow logic, client interaction management, analytics, and reporting. Therefore, the common question arises: should we create a system entirely from scratch or use a ready-made platform as a base?

When It’s Better to Choose a Cloud CRM

If it is not essential for you that the CRM operates exclusively on your server, it is more reasonable to use a cloud CRM as a base. This approach not only reduces development costs but also:

removes the burden of maintaining server hardware;
eliminates the need to manually update the system and fix vulnerabilities;
ensures stable and scalable infrastructure;
allows for faster project launch, as a significant part of the functionality is already implemented.

However, not every cloud CRM is suitable as a foundation for a custom system — many are too restrictive in modifications or do not allow changes to key modules.

Why EGO CRM is Suitable for Custom CRM Development

EGO CRM was initially designed as a platform that can be deeply modified for specific business tasks. Its closed core provides security and stability, while the open PHP API allows freedom for integrations and custom development.

We follow an approach where the client receives:

an architecture ready for scaling and high load;
full freedom to customize modules, interfaces, and business logic;
flexible integration with ERP, warehouse systems, telephony, messengers, and other services;
the ability to work in no code, low code, and full code modes.

In practice, this means you can start with the basic cloud version of EGO CRM and gradually add unique functionality until the system fully matches your internal processes.

When a Fully Custom CRM on Your Server is Needed

Sometimes, due to security requirements or company policies, the system must operate only on your server. In such cases, we are ready to create a custom CRM from scratch — taking into account all requirements for data storage, internal service integration, and infrastructure specifics.

We handle the full cycle:

analysis of business processes;
architecture design;
development;
testing;
implementation and support.

If you are considering a custom CRM development project — contact us. We will suggest the optimal path: EGO CRM customization or creating a system from scratch so that you get not just software but a tool that becomes part of your business.

Home page

The system was launched in 2025. Join the future.

See the system in action

Simple examples without registration

Test it yourself with no obligations and risks

Your data is not required

You will get access to a promo account for 14 days — for 3 users:

Company manager and two managers;
Unique login links without username and password;
If needed — the account can be converted into a working one.

Everything for Developers and Integrators

For low code mode, we have prepared extended documentation and examples:

Complete API tree with PHP class descriptions and examples — View documentation.
A dedicated server with working code examples — Go to example base.

Calculate CRM cost

* We work honestly and transparently and do not allow hidden fees

The system was launched in 2025.

The team has been working in CRM, PRM, ERP since 2007.

Our clients — implementation/consulting:

Trust proven in practice:

Read reviews about EGO CRM

Check if these features exist in another CRM

How is CRM implemented?
And how much does it cost?

Our statistics show that only 14% of users implement CRM as recommended: with the involvement of specialists experienced in the specific system.

86% of users try to do it on their own. There are several reasons for this phenomenon. We want to warn you about some of them.

The main EGO CRM setup is performed by providers or programmers free of charge.
If you want to configure it yourself, take an online session with a programmer. A specialist will show you the settings, including hidden ones. Knowing what, where, and how, you will configure CRM twice as fast and more effectively!
Do not believe slogans. There are no universal rules for implementation. Just make the most general plan and act. The system is designed so that you cannot be inconsistent.
At any time you can contact our specialists for consultation or questions.
If necessary, we carry out full-scale implementation. This is a very optimal solution. The confidentiality of your business processes and data is guaranteed.

Vireos2.0™ — intelligent technology for scalable business architecture

Vireos2.0 is the modern core of the EGO CRM platform, designed for rapid deployment, flexible configuration, and seamless scaling of business processes. The technology integrates intelligent algorithms for managing data, roles, permissions, and automations into a unified, adaptive architecture.
The technology is used by 350+ partners and corporate giants.